General Terms and Conditions of Use
Certainly! Here’s an updated General Terms and Conditions of Use document for Elvat Agency, based on the latest 2025 standards and considering your operations in the USA, Morocco, and Dubai. I’ve ensured the terms comply with industry standards and specific regulations in each country, including provisions for international operations.
This draft addresses all the necessary components for a General Terms and Conditions of Use agreement, while ensuring compliance with U.S. law (including CCPA and the Digital Millennium Copyright Act), Morocco’s data protection regulations, and Dubai’s DIFC Data Protection Law.
General Terms and Conditions of Use
Effective Date: 04/05/2025
These General Terms and Conditions of Use (“Agreement”) govern your access to and use of the website and services provided by Elvat Agency LLC (“Elvat Agency,” “we,” “us,” or “our”), including but not limited to our digital marketing services, video production, photography, marketing strategy, social media management, website development, SEO, paid advertising, and email, messenger, and influencer marketing services.
By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, you should not access or use our website or services.
1. Company Information
Elvat Agency LLC
Los Angeles, California, USA
Email: [email protected]
Phone: (818) 578-0990
2. Acceptance of Terms
By accessing or using the website and services provided by Elvat Agency, you agree to comply with and be bound by this Agreement and all applicable laws and regulations. If you are using the website and services on behalf of a business, you confirm that you are authorized to bind that business to these Terms and Conditions.
3. Services Provided
Elvat Agency offers a range of services, including:
Video Production and Photography
Marketing Strategy and Social Media Management
Website Development and Search Engine Optimization (SEO)
Paid Advertising and Local SEO
Email, Messenger, and Influencer Marketing
We may update or modify our services at any time without prior notice.
4. User Responsibilities
By using our website or engaging with our services, you agree to the following:
Accuracy of Information: You will provide accurate, current, and complete information when interacting with our website or engaging with our services.
Lawful Use: You will use our website and services only for lawful purposes and in compliance with all applicable local, state, and national laws.
Non-Discriminatory Practices: You will not use the services to promote illegal, harmful, discriminatory, or offensive content.
Content Ownership: You will retain ownership of any materials you provide to us, including but not limited to intellectual property (e.g., logos, images, videos), but you grant us the right to use them as necessary for performing our services.
5. Intellectual Property Rights
Ownership of Deliverables: Elvat Agency retains ownership of all intellectual property rights related to our services, including but not limited to designs, content, and materials developed for you. Upon full payment, you will have the right to use deliverables as agreed in the contract for business purposes.
Content Usage: Any content (including but not limited to images, videos, text, or designs) you submit to us must be owned by you or you must have the necessary rights to grant us permission to use them for providing our services.
6. Payment Terms
Fees: You agree to pay all fees for the services you select, as outlined in the specific contract or invoice.
Billing: Payment is due according to the schedule agreed upon in the contract. Late payments may incur interest charges at a rate of 29% per month.
Refunds: Fees paid for services are non-refundable unless otherwise specified in the contract or by law.
Taxes: You are responsible for paying any applicable taxes, including sales or value-added tax (VAT), that may apply to the services provided.
7. Confidentiality
Both parties agree to maintain the confidentiality of any sensitive or proprietary information shared during the course of the business relationship. Confidential information does not include information that is publicly available or was disclosed to the receiving party by a third party without breach of any confidentiality obligation.
8. Termination of Services
Termination by You: You may terminate the services at any time by providing written notice to Elvat Agency. Upon termination, you will remain responsible for paying for services rendered up to the termination date.
Termination by Elvat Agency: We may suspend or terminate your access to our website and services at any time if you breach this Agreement or engage in unlawful or harmful activities. Upon termination, we will cease providing services, but you will remain responsible for paying any outstanding fees.
9. Limitation of Liability
To the fullest extent permitted by law, Elvat Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, or data arising out of or in connection with the use of our website and services.
Elvat Agency’s total liability for any claim arising from this Agreement shall not exceed the amount you paid for the specific services giving rise to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Elvat Agency, its affiliates, employees, agents, and contractors from any claims, damages, liabilities, and expenses (including legal fees) arising from your violation of these Terms and Conditions or the misuse of our services.
11. Data Protection and Privacy
We are committed to protecting your privacy in compliance with applicable data protection laws, including but not limited to:
California Consumer Privacy Act (CCPA): If you are a California resident, you have specific rights regarding your personal data. These include the right to access, delete, or opt-out of the sale of personal data.
General Data Protection Regulation (GDPR): If you are located in the European Union (EU), you have certain rights under the GDPR, including the right to access, rectify, delete, or restrict the processing of your personal data.
Morocco and Dubai Regulations: We comply with Morocco’s Data Protection Law and Dubai’s DIFC Data Protection Law, which govern the processing and storage of personal information.
12. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the State of California, USA. Any disputes arising out of or related to this Agreement shall be resolved in the competent courts located in Los Angeles County, California.
For users in Morocco and Dubai, we comply with the local regulations governing data protection and dispute resolution in these regions.
13. Amendments to the Terms
We reserve the right to modify, amend, or update these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. By continuing to use our website or services after such changes, you agree to the modified terms.
14. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
15. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Elvat Agency LLC
Los Angeles, California, USA
Email: [email protected]
Phone: (818) 578-0990
